02ABOUT ME

Between technology and people.

Exploring AI agents and human–computer interaction through research, product thinking and full-stack engineering.

RESEARCH / DESIGN / BUILD

INTRODUCTION

Hi, I’m Yusheng.

I am Yusheng Ding, a Master's graduate in Information Interaction and Design from the University of British Columbia (UBC) and a Bachelor of Computer Science graduate from the University of Toronto. My academic background focuses on Human-Computer Interaction (HCI), VR, and Large Language Models (LLMs).

Currently, I work as an Algorithm Assistant Engineer at Ping An Comprehensive Financial Services in Shanghai, where I focus on AI Agent product planning and implementation. I have successfully designed and deployed intelligent quality inspection and strategy recommendation systems, significantly improving retention rates and efficiency.

My previous experience includes roles as a Product Manager at Zephyr in Vancouver, a Research Assistant at UBC's Designing for People research cluster, and a Digital Product Operations intern at NIO. I have a strong track record of bridging the gap between technical implementation and product vision, with expertise in AI applications, VR, and full-stack development.

I am proficient in Python, LangChain, SQL, React, and various design tools. I am passionate about creating user-centric solutions that leverage cutting-edge technology to solve real-world problems.

Learning through practice
01

A toolkit for useful experiences

From interfaces to systems. From research methods to delivery.

01

Frontend

  • React 18 / Next.js
  • TypeScript / JavaScript
  • Tailwind CSS / SCSS / LESS
  • Three.js / React Three Fiber
  • HTML5 / CSS3
  • Responsive Design
02

Backend

  • Python / LangChain
  • Node.js / Flask
  • PostgreSQL / SQL
  • RESTful APIs
  • C / C# / Java
  • Server-Side Rendering
03

Tools & Platform

  • Git / GitHub
  • Docker
  • Figma / Adobe XD / Axure
  • Adobe Photoshop / Illustrator
  • Payload CMS / Sanity
  • Vercel / Alibaba Cloud
04

Other Skills

  • Agile / Scrum
  • UI/UX Design
  • AI Agent Planning
  • VR / AR
  • Project Management
  • SEO Best Practices
02

Learning through practice

Connecting research and technology across teams and real-world contexts.

05/2019 - 08/2019

01

Assistant Product Manager

Musiness Co., Ltd. - Shanghai, China

Designed website prototypes (Adobe XD) and optimized online shopping cart functionality. Implemented music genre classification and promotional banners, significantly improving user experience.

  • Conducted SEO analysis and usability evaluations to optimize conversion and bounce rates.

07/2021 - 08/2021

02

Frontend Development Intern

Research Condor / University of Toronto Hatchery - Toronto, Canada

Managed frontend design and maintenance of the company website. Assisted in creating investor materials and high-fidelity prototypes (Adobe XD) that successfully attracted venture capital interest.

  • Conducted market research and competitor analysis to refine product strategy.

05/2023 - 08/2023

03

Digital Product Operations (DPO)

NIO 蔚来汽车 - Shanghai, China

Translated complex vehicle function documentation into user-friendly language for internal sales training and external social media promotion.

  • Collaborated with HQ and European markets on GTM strategies and system release notes.
  • Coordinated global testing for in-car promotional products across NT1/NT2 platforms.

05/2023 - 05/2024

04

University Research Assistant

DFP @ UBC (NSERC Funded) - Vancouver, Canada

Collaborated with Dr. Luanne Sinnamon to research and design a VR Empathy Trainer. Conducted literature reviews, organized focus groups, and analyzed data to conceptualize the product.

  • Developed an MVP prototype using Unity, integrating VR headsets with LLMs (Mistral/Llama) via LangChain to simulate student-professor interactions.
  • Implemented streaming solutions to transmit VR visuals to headsets.

01/2024 - 05/2024

05

Product Manager & Project Lead

Zephyr - Vancouver, Canada

Led product lifecycle from concept to launch for a B2B2B mall project targeting North American markets. Managed diverse service integrations (Stripe, Cainiao) and reconstructed backend functions for billing and content management.

  • Conducted comprehensive competitor analysis and market research to prioritize feature development based on E2E scenarios.
  • Collaborated on technical architecture for frontend components and backend secondary development.
  • Managed User Acceptance Testing (UAT) and bug tracking via Jira.
  • Executed SEO strategies including keyword research, site speed optimization, and content planning.

12/2024 - Present

06

Algorithm Assistant Engineer

Ping An Comprehensive Financial Services / 深圳平安综合金融服务有限公司 - Shanghai, China

Responsible for AI Agent product planning and implementation (0→1→Scale). Designed Customer Segmentation → Script Generation → Effect Iteration closed-loop agents for intelligent quality inspection and strategy recommendation. Improved retention rate from 68.5% to 78% and contributed to 11 million RMB in incremental premiums. Led the construction of effect evaluation systems.

  • End-to-end intelligent solutions for Financial Shared Services Center: Managed 2 AI projects (Budget Review, VAT Calculation), standardizing workflows and achieving unmanned automation across subsidiaries.
  • AI Application Governance: Established standard frameworks for scenario applications, built multi-dimensional evaluation metrics, and developed automated agent labeling systems.

May 2019 - Aug 2019

07

Assistant Product Manager

Musiness Co., Ltd. - Shanghai, China

Collaborated with social media marketing team to implement innovative strategies.

  • Collaborated with social media marketing team to implement innovative strategies and increase promotional reach by posting daily social media content and articles, successfully increasing web traffic by 20%
  • Developed multiple promotional posters and banners for website's front page and sidebars, utilizing front-end design strategies to attract customers
  • Designed and facilitated online shopping cart functionalities using Adobe XD and Photoshop, ensuring operational efficiency while enhancing user experience
  • Conducted SEO analysis through Baidu Analytics to gain informed understanding of conversion and bounce rates
  • Performed extensive testing procedures on new features using backend dashboard

July 2021 - Aug 2021

08

Front End Developer Intern

Research System, University of Toronto's Hatchery - Toronto, ON, Canada

Managed design initiatives for website's front-end.

  • Managed design initiatives for website's front-end, hosted on Weebly, diligently maintaining and administering necessary updates to reflect current events and information
  • Collaboratively developed hatchery pitch, facilitating PPT arrangements and designs; orchestrated presentation, outlined product specifications and objectives, and successfully initiated venture capital interest
  • Skillfully leveraged technical proficiency in Adobe XD to create dynamic, interactive and high-fidelity product demos
  • Analyzed user persona by performing market research on potential clients, examining markets by comparing potential competitors' strategies

June 2021 - Nov 2022

09

Unity 3D Developer & Tutor

Cloud Times Education - Mississauga, ON, Canada

Provided academic assistance regarding Unity 3D concepts and game design.

  • Provided academic assistance to multiple classes composed of 3-5 students regarding Unity 3D concepts (C# programming language, animation, etc.) and game design (MDA framework)
  • Effectively communicated key concepts to enhance design knowledge and programming language comprehension, developing Unity 3D game assets and other information tools for students to refer to
  • Produced marketing videos for courses, implementing creative design tactics to attract student interest

Sept 2021 - Dec 2022

10

Academic Tutor

SavvyUni UTM division - Mississauga, Canada

Provided academic assignment to multiple classes composed of 15-30 students in varies areas.

  • Provided academic assignment to multiple classes composed of 15-30 students in varies areas such as introduction to computer science, introduction to communication theory, semiotics, design thinking, web design, etc.
  • Communicating with students periodically about their academic performance and giving them their suggestions for improvements.
  • Maintain good customer relationship with the students by actively providing helps they need and look for potential areas to help even more.
03

Research & education

Understanding computers—and the people who use them.

09/2022 - 08/2024

The University of British Columbia (QS 38)

Master of Information Interaction and Design

Human-Computer Interaction, VR, and Large Language Models in academic applications.

09/2017 - 06/2021

University of Toronto (QS 25)

Bachelor of Computer Science

Data Structures, Computer Organization, Design Patterns, Web Programming, User Experience, Computer Ethics.

START A CONVERSATION / 03

Let’s make something useful.

A project, a new opportunity, or a conversation about technology and design.